Coffee Centre London
Privacy Policy

Privacy Policy for Coffee Centre LondonLast Updated: January 5, 20251. Introduction
Coffee Centre London ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business.2. Information We Collect2.1 Personal Information
We may collect the following personal information:Name and contact details
Email address
Phone number
Billing and delivery address
Business details (for business customers)
Payment information
Training course participation records
Coffee preferences and purchase history2.2 Technical Information
When you visit our website, we may automatically collect:IP address
Browser type
Device information
Cookies and usage data
Website navigation patterns3. How We Use Your Information
We use the collected information for:Processing and fulfilling orders
Providing customer support
Sending order updates and tracking information
Communicating about our services, promotions, and events
Improving our products and services
Training program administration
Quality control and product development
Legal and regulatory compliance4. Data Sharing and Disclosure
We may share your information with:Payment processors for order processing
Delivery partners for order fulfillment
Marketing service providers (with your consent)
Training certification bodies (where applicable)
Legal authorities when required by lawWe do not sell your personal information to third parties.5. Data Security
We implement appropriate security measures to protect your information, including:Encryption of sensitive data
Secure payment processing
Regular security assessments
Staff training on data protection
Access controls and authentication measures6. Your Rights
You have the right to:Access your personal data
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing
Request data portability
Lodge a complaint with supervisory authorities7. Cookies and Tracking
We use cookies and similar technologies to:Maintain session information
Remember your preferences
Analyze website usage
Improve user experience
Provide targeted advertising (with consent)You can manage cookie preferences through your browser settings.8. Marketing Communications
With your consent, we may send you:Newsletter updates
Promotional offers
Event invitations
Product announcements
Training opportunitiesYou can unsubscribe from marketing communications at any time.9. Data Retention
We retain your information for:Active accounts: Duration of the business relationship
Inactive accounts: Up to 7 years for tax and legal purposes
Marketing data: Until you unsubscribe
Training records: As required by certification bodies10. International Data Transfers
If we transfer your data outside the UK/EEA, we ensure:Adequate data protection measures
Compliance with international data protection laws
Appropriate safeguards and security measures11. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect or process data from children under 16.12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:Email notifications
Website announcements
Pop-up notices on our platform13. Contact Us
For privacy-related inquiries:Email: [email protected]
Address: Unit 1, Forest Hill Business Centre, London SE23 3JF14. Special Provisions for Business CustomersFor business customers, additional data processing terms may apply, including:Extended data retention periods
Specific security requirements
Custom reporting arrangements
Training and certification records15. Legal Basis for Processing
We process your data based on:Contract performance
Legal obligations
Legitimate business interests
Your consent16. Specific Rights Under UK/EU Law
Under UK and EU data protection laws, you have additional rights including:Right to object to processing
Right to restrict processing
Right to data portability
Right to lodge complaints with supervisory authoritiesThis Privacy Policy is governed by UK law and is compliant with the UK GDPR and related data protection regulations.